Local Service, Lasting Connections

Founded in 1961, Viola Home Telephone Company was established to bring dependable phone service to the local residents of Viola, Illinois. Over the decades, we’ve grown right alongside the community, evolving from copper phone lines to a robust fiber optic network serving both urban and rural Viola.

Our success in expanding fiber coverage within Viola inspired us to reach further, bringing high-speed fiber internet and phone service to businesses and residents in Aledo and other nearby towns. At our core, we remain committed to providing reliable communication services with a neighborly touch that only a local provider can offer.

About Our Services

Our Mission

Our mission is to deliver reliable and affordable high-speed internet service of the highest quality to our community, including our families, friends, and neighbors. We are committed to backing this service with a caring and supportive staff.

Meet Our Team

We take pride in the people who make Viola Home Telephone what it is. From our board of directors to our technicians and office staff, each person plays a vital role in keeping our community connected.

James Erhart, General Manager
General Manager

James Erhart

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Ethan Erhart, Technician
Technician

Ethan Erhart

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Christian Kilcoin, Technician
Technician

Christian Kilcoin

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Jay Barton, Technician/Board Member
Technician / Board Member

Jay Barton

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Mindy Barnhouse
Customer Service & Accounting Specialist

Mindy Barnhouse

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Vanessa McNair, Customer Service Representative
Customer Service Representative

Vanessa McNair

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Deb Wollenburg, Customer Service Representative
Customer Service Representative

Deb Wollenburg

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Roo, mascot for Viola Home Telephone
Official Office Greeter & Mascot

Roo

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Dave Moore, Board President
Board President

Dave Moore

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Jeff Crummy
Board Secretary

Jeff Crummy

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Kenneth Brown
Board Member

Ken Brown

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Michael Rice
Board Member

Mike Rice

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Our Values & Company Culture

At Viola Home Telephone, we take pride in being more than just a utility. We’re part of the fabric of the community. Our values are grounded in trust, reliability, and a genuine desire to serve our neighbors.

  • Dependability - We show up when we say we will.
  • Transparency - No hidden fees, just honest service.
  • Community - We work and live in the same place you do.
  • Innovation - We invest in the future with reliable fiber optic infrastructure.

We believe everyone deserves access to dependable, high-speed internet and phone service, no matter where they live. And just as importantly, we believe that when you call your provider, you should speak with someone who knows your name and your neighborhood.

Whether you’re talking to someone in the office or welcoming a technician to your home, you can expect respect, professionalism, and a smile.